Restricted items

How restricted items work

Tick Needs special handling when you measure the item, and tell us what it is. We will confirm whether it can travel, on which route, and what it costs. A surcharge applies, and some items need a dangerous goods notice from the supplier, which carries its own charge.

The route matters. Some goods that cannot come from the UK can move between the islands, and the other way round. Always ask before you buy or book.

Sending something restricted without telling us puts it, and everything travelling with it, at your risk, and we may refuse or dispose of it at your cost.

Batteries and devices

• Household batteries New alkaline, NiMH and NiCd cells, including AA, AAA, C, D and 9V, travel on both routes.
• Lithium batteries inside equipment A phone, laptop or camera with its battery fitted is accepted.
• Lithium batteries packed with equipment Accepted when sent in the same box as the device they power.
• Sealed lead acid New, non-spillable types such as sealed, AGM and gel cells are accepted.
• Loose lithium batteries Not accepted on any route, including replacement phone, camera and laptop batteries sent on their own.
• Car batteries and any damaged cell Not accepted. Wet spillable and defective batteries are refused.

Sharp objects and tools

• Gardening and hand tools Shears, saws, chisels and similar are accepted when packed so no edge or point can pierce the outer packaging.
• Kitchen knives Carried only when boxed and sheathed, and never anything banned under Jersey law.
• Bladed weapons Swords, axes and flick knives are refused outright.

Alcohol

• Up to 70% ABV, between the islands Beer, wine, fortified wine, champagne and most spirits can move inter-island by arrangement.
• Up to 70% ABV, from the UK Not carried on the UK route.
• Above 70% ABV Refused on every route, as a flammable liquid.
• Duty and GST Alcohol attracts duty as well as GST, payable by you on arrival.

Vehicles and boats

• Cars, motorbikes, boats and go-karts Moved between the islands by arrangement, quoted individually.
• From the UK Not carried as freight on our normal service. Ask us and we will quote it as a separate job.
• Condition Fuel drained to the minimum, battery disconnected where we ask, and paperwork ready for customs.

Live animals and pets

• Pets between the islands By arrangement only, agreed in writing before the day.
• From the UK Live animals and reptiles are not carried.
• Anything living Never put in with a normal consignment, whatever the route.

Perishables and plants

• Flowers, fruit and fresh food, between the islands Accepted, at your risk, on the understanding that sailings can be delayed.
• From the UK Perishables are not carried, because the journey is too long.
• Frozen and chilled goods Refused on every route. We have no temperature-controlled transport.
• Plants with soil Ask first. Soil can carry pests, and some plants need paperwork.

High-value items

• Jewellery, watches and precious metals Only when declared and agreed in writing beforehand.
• Cash, deeds and securities Not carried. Use a bank or a courier insured for the purpose.
• Coin and stamp collections Not carried as freight.
• Declared value Our standard liability is limited, so anything of real value needs its own cover arranged by you.

Large and awkward loads

• Over the size limits Anything beyond 400 cm on the longest side or 240 cm on the other two is quoted by hand rather than by the calculator.
• Over the weight limits More than 70 kg for a parcel, or 480 kg palletised, needs equipment and a crew, so ask us first.
• Out-of-gauge goods Pipes, pool covers, ladders and long mouldings travel, but need space on the sailing.
• White glove goods High-value furniture, art and antiques can be moved on our white glove service.

Not sure where your item falls? Send us the details or call 01534 888707 before you order it.